System Administrator Skills
 

Proficient in: Windows NT Server 4.0, Microsoft Exchange 5.5, Microsoft SQL Server 6.5, Internet Information Server 4.0, TCP/IP, NT Domain Management (Multiple sites), NT Trust relationships, Compaq Server Hardware (Proliant Models), Compaq Digital Alpha Server Hardware, RAID (software and hardware), Hewlett Packard network printing technologies, ATM networking technologies (Data and Voice), Layer 2 and Layer 3 switching technologies, network wiring with CAT 5 and fiber optics, highly developed troubleshooting skills, carrier service provisioning and negotiation. Data Center management.

Experienced in: Nortel Symposium Call Center Server, Symposium WebResponse, Nortel Enterprise Edge, Norstar, Nortel Meridian PBX, Router configuration, SNMP Management, Microsoft Site Server, Windows 2000 Professional, Windows 2000 Server

Certifications: Nortel Call Pilot, Nortel Symposium Express Call Center, and X11 R24 Database Admin. Microsoft Certified Professional on Windows NT Workstation, Windows NT Server, Windows NT Server in the Enterprise,  Internetworking with TCP/IP, and Internet Information Server 4.0. Completed Networking Essentials certification exam which completes all six exams needed for Microsoft Certified Systems Engineer (MCSE).

PC Client Skills

Proficient in: Windows NT Workstation 4.0, Windows 95, Windows 98, MacOS, Compaq Deskpro EN Hardware, Compaq Armada Hardware, PDA Technologies (PalmPilot), NT Client Security Configuration, Windows NT profile management and deployment, hardware conflict resolution, hardware specifications to meet customer needs, provisioning and negotiation skills with hardware and software vendors.

Other Skills

Experienced in: Software test procedures and methodologies (ISO 9002), Voice equipment support and install, Video conferencing software and hardware technologies, Desktop publishing software and technologies, Development software (Visual Basic, Visual C++), Teaching and Presentation skills.

Nortel Networks
Denver, CO

July, 1999 to Present

Advanced Deployment Group/Professional Services Engineer. Installation and troubleshooting of Nortel products in a customer environment. The Advanced Deployment Group is commissioned to install and troubleshoot all new product introductions and fill a gap where distributors and other support groups need to come up to speed. The position involved a great deal of travel nationwide and dealing with those customers directly. 

Colorado Christian University
Lakewood, CO Lakewood, CO

August, 1996 to July, 1999

Network/Communication Systems Manager. Network Administration of Microsoft Windows NT Server 4.0 network with Microsoft BackOffice using Compaq Server hardware and software. Router and network hub configuration and management. Network wiring using Category 5 Unshielded Twisted-Pair and Fiber Optics. Provided end-user support on a daily basis.

Worked on a three person team that was responsible for building a state-wide private ATM network (3 Lakewood sites, Grand Junction, Colorado Springs, and Morrison) that integrates data, voice, and video technologies over a T-1. Voice network included the install of a Nortel Meridian PBX and five remote Nortel PBX systems. Data network hardware consisted of 3Com CoreBuilder and PathBuilder products. Responsibilities for data and voice included specifying and implementing data communications hardware and architecture.

Lucent Technologies Inc.
Bell Laboratories
Westminster, CO

May, 1995 to August, 1996

Internship. Software testing of PBX provisioning software developed by Lucent Technologies exclusively for their Definity Enterprise Communication System product line. Software testing of MultiMedia Communication eXchange a software product that uses a workstation to make multimedia calls to other users via LAN, WAN and the PBX. User support, installation of Windows NT. Internet based development for the System Verification Intranet, hardware/software installation and configuration.

Colorado Christian University
Information Systems Group
Lakewood, CO

January, 1994 to May, 1995

Senior Technician/Internet Webmaster. Network maintenance and installation of Novell clients, Windows NT Server, Windows NT Workstation, and Macintosh paltforms. Responsibilities also included Internet based development, hardware/software installation and configuration, end-user support.

Colorado Christian University
Major: Computer Information Systems
Lakewood, CO

September, 1993 to Present

Relevant Courses: Problem Solving and Decision Making, Systems Analysis and Design, Management of Information Systems, Database Management, Data Communications, Data Structures, Structured Analysis and Design